We have created a virtual space so the shopping you experience is as easy and enjoyable as possible. Our online store space is designed with your convenience in mind, so we have included filters that enable you to shop by type of the garment, as well as our ideas to create the complete look.

1. Use all the features and links to help you find what you are looking for.
2. Once you have found an item you wish to purchase, select your size and click on the ADD TO BAG button underneath each item.
3. Review the items in your shopping bag by clicking the MY BAG link at the top of the page. You can use the „X“ button to delete items from your shopping bag.
4. Click on PROCEED TO CHECKOUT to complete your order.

When you check out for the first time you may create a password-protected account with us, where we will save your name and billing address for the next time you shop with the NEHERA online store. If you would like to change your details, you are free to do so any time in the ‘My Account’ section, which is also home to your wishlist and where you can track the status of your orders in ‘Order History’.

YOUR ACCOUNT

• Track your orders and review past purchases
• Build a customised Wish List to create personalized outfits that you can email to friends and family. Plus, you can also print your shopping lists for increased convenience
• Add sold out items to your Wish List so you can see if more stock arrives
• Save your address and card details so you can shop even quicker next time
• Manage your account details, address book and email preferences

To create an account, simply click on SIGN IN and then REGISTRATION to fill in your details.

FORGOTTEN PASSWORD

If you have forgotten your password,click on FORGOT YOUR PASSWORD? button on the SIGN IN page.

For your security, please be aware that first-time orders can only be shipped to the cardholder's billing address or a corporate work address which we are able to verify independently. To avoid delays to your order, please ensure that your billing address matches the address on your card statement, and that the cardholder's name is written as it appears on the card. Please also ensure that your contact details are filled in accurately so that we can contact you if necessary.

CHANGE OF EXISTING ORDER

We start to process your order as soon as you place it so that you receive your items as quickly as possible. In case you have changed your mind or realise that you have made a mistake after placing your order, there is a very limited time frame in which you can amend or cancel it. So, if you have any questions about an order you have placed or would like to make any changes, please contact the NEHERA customer service team as soon as possible, who will be happy to help you.

If your order has already been dispatched from our warehouse before you were able to cancel or change it, please, simply return it to us for a refund when you receive it and place a new order.

YOUR BROWSER

NEHERA online store is designed to work best with the latest versions of Internet Explorer, Firefox, Safari and Google Chrome.